Routing and records
Full knowledge of Solutions Design & Build
processes/systems with capabilities up to
Senior Manager/Engineer Level. (including NGC )
Route Planning
Capacity Planning
Full Circuit Test Desk Skills
Clarify
Remedy
Orchestream
NGC - Planning and Provisioning
NOC - Full monitoring Service
Access Migrations - Full handling of migration activities.

System Design exclusively for C&W include;-
WorkFlow Management - for BAU
TNAS TEC error management - Service Delivery
Data Planning Tool DPT - Provisioning, planning
Skill Matrix - HR,Service Delivery, Product Delivery
TNAS find - NOC